Major News from Ricoh
Ricoh USA has announced some major changes this week which will positively impact our business.
We have often competed with the Ricoh direct sales team in the past but Ricoh has now changed their strategy. On Monday, April 3 they are no longer competing with any dealer in the SMB space. The SMB space is where most of our business is generated and so this is big news for us.
This does not mean that Ricoh will remove themselves from larger accounts though. They will be keeping any account with more than 250 employees and $50 million in revenue. If the account has less than 25 units Ricoh direct will no longer be chasing that business. They will maintain their existing customers via an inside sales team located in St Louis, MO.
Finally, Ricoh have now officially added the Knoxville and surrounding territory to Saratoga and have extended our territory into the Chattanooga and North Georgia area as well – this is a huge new service area for us and we are excited for the opportunities this will bring. With this bigger territory we have also agreed with Ricoh that we will trade using the SAVIN brand throughout all locations. Over the next few weeks we will transition away from using Lanier and use only the Savin brand name. Please note the products are identical.
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Saratoga Technologies and Advanced Office Systems Join Forces
Knoxville, TN (February 1, 2017) – Saratoga Technologies announces the acquisition of Advanced Office Systems located at 10645 Dutchtown Rd, Knoxville, TN 37932. This makes Saratoga’s 26th acquisition in 16 years and are expanding their service offerings into the Chattanooga, TN area.
Terry Kerbs, President/CEO of Advanced Office Systems explains; “I am excited to announce the merger of Advanced Office System and Saratoga and the new possibilities this brings to our customers. The staff of Advanced Office Systems are now part of a larger organization with more resources and service offerings.”
Saratoga will be moving their Knoxville branch from the current location to the existing Advanced Office Systems building located at 10645 Dutchtown Rd, Knoxville, TN 37932. They are also expanding their reach into the Chattanooga, TN area with this merger. They will be working diligently to blend the Advanced Office Systems and and Saratoga families as they continue to serve their customers.
Advanced Office Systems has been doing business for over 40 years and has been providing their customers great customer service from day one,” said David Temple President of Saratoga Technologies. “They are a great fit and our goal is to continue what they’ve been doing successfully and to make available additional technology solutions to our clients. Saratoga offers a broad range of solutions that were not previously offered by Advanced Office Systems like computer networking, cloud solutions, web and software development and telecom solutions.”
Saratoga Technologies is a technology solutions company that offers products, software, services and solutions in the information technology industry and is focused on enabling their customers to benefit from technology. Having offices in Johnson City, Knoxville and Chattanooga, TN as well as Abingdon, VA, Saratoga specializes in managed computer networking services, server support and repair, laptop repair, disaster recovery, computer repair, network security, printer and copier repair, print management, telephone systems, voice over IP (VoIP), structured cabling services, phone bill auditing, video conferencing, computer consulting services, accounting software such as Microsoft Dynamics GP, Microsoft Dynamics CRM, document imaging and management, web design, email hosting, web hosting, spam filtering, search engine marketing, search engine optimization, internet online backup, hosted exchange, application development, database programming and other technical services. For more information on Saratoga contact David Temple at 888-525-4220.
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